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Welcome to Henry Care

Maintenance & Repairs

HenryCare has a sophisticated Program Maintenance system in place. This system helps Hospitals, Aged Care Facilities, Disability Facilities and other institutions in a number of ways. Occupational Health and Safety issues are addressed by ensuring equipment safety and reducing risks of equipment failure or breakage. To obtain accreditation, Aged Care Facilities in Australia are required to have "a planned, documented, preventative and corrective maintenance program" in place and "documentation of external contractor's work". (from Standards and Guidelines for Residential Aged Care' manual.) HenryCare Service Technicians are skilled in electrical, mechanical and electronic diagnostics and repair. They service all types, any age, all makes and models of equipment from scooters to wheelchairs, electric lifters to trolleys and beds to shower chairs.

Inspection and Testing of electrical equipment

HenryCare Technicians carry out inspection and testing of electrical equipment in hospitals, Aged Care Facilities and other institutions. This service is carried out in accordance with Standard AS/NZS 3760:2003, "In-service safety inspection and testing of electrical equipment." Equipment items are labeled with barcodes which are scanned by hand held PDAs. Information collected is down-loaded into the HenryCare database and client reports generated. All data is stored in the HenryCare database for seven years as required by the Standard. Generally inspection and testing of electrical equipment is carried out in conjunction with Preventative Maintenance Programs. This dual service is provided by HenryCare on electric beds in a number of Institutions and large Hospitals, Public and Private. Standard AS/NZS 3200.2.38:1997 recommends the frequency of inspection and maintenance of hospital beds as annually and Standard AS/NZ 3760:2003 recommends the frequency of electrical inspection and testing of hospital beds as every two years.

Calibration of Weigh Scales

HenryCare offers a Calibration service for patient weighing equipment used in hospitals, Aged Care Facilities and other institutions. This weighing equipment is typically weigh scale chairs and weigh scale attachments used on electric or hydraulic patient lifters. The mass weights used by our Service Technicians for this Calibration service are Certified to Australian standards and Calibration checks can be carried out on site in most cases. A small charge applies for each calibration.

Break down Service and Repairs

HenryCare has a rapid response service for equipment breakdowns and repairs. An extensive range of spare parts is stocked at HenryCare. HenryCare Service Technicians are skilled in electrical, mechanical and electronic diagnostics and repair. They repair all types, any age, all makes and models of equipment from scooters to wheelchairs, electric lifters to trolleys and beds to shower chairs.

Insert picture here HenryCare are specialists in the repair of:
  1. electric scooters (3 and 4 wheel)
  2. electric and manual wheelchairs
  3. patient lifters, hoists and standaids
  4. electric beds
  5. golf buggies and golf carts
  6. battery replacement for all the above
  7. Use the Breakdown Request Form to request a repair service from HenryCare. At the moment our breakdown repair service is restricted to the Sydney, Melbourne, Adelaide, and Brisbane metro areas and many regional areas in New South Wales, Australia.

 Casters and Wheels

HenryCare supplies a wide range of casters to all customers in the Aged Care, hospital, catering, laundry and institutional sectors of business. We have access to the best brands in the world including Tente Rhombus, British Casters, Colson, Flexello, Shepherd, Bassick, and Fallshaw. These casters are all available at the cheapest prices possible, particularly for organisation wide supply arrangements. All casters are available in swivel or total brake styles. (Directional and other brakes are also available).

A range of wheels is supplied including rubber, nylon, urethane, cast iron,elastic rubber, and PVC . Both solid and pneumatic tyres are available. Most casters in institutions are supplied with pintals and adaptors (expanders) but other users specify flat plate casters. (Particularly laundry and kitchen trolleys). Top quality casters with precision (ball) axle and head bearings are supplied for dry area uses such as beds, trolleys, and general living areas. Most common are 125 mm casters with grey rubber wheels and a loading of 100kg per wheel.

Wet area casters can be either standard (nylon) or stainless steel for areas such as bathrooms and commercial kitchens. Most common are 125 mm wheels but 100mm and other sizes can be supplied to customers. Shower commode casters have plain axle bearings to minimise build up of hair. For basic advice on Casters and Wheels refer to the Manuals and Brochures section of this website.

For enquiries or pricing information use the Contact Us Form on this website. You will receive a rapid response from our call centre or technicians. For casters try out the best prices, service and advice from HenryCare. (Phone, fax, or email us).

Spare Parts

Only reliable, fit for purpose parts are sourced from around the world but with a preference for Australian made parts. HenryCare has access to all parts from the major health care product suppliers.