HenryCare “OT Connection” is an online task management system. As an OT or Case Managers it will assist you in being more productive in the delivery of your HomeMods jobs.
Some of the key benefits OT Connection provides;
- A single point of entry to submit your job requests.
- The ability to have a comprehensive view of your job including;
- Client details such as name, contact, address and relevant membership number/identifier.
- Job files: For example, your job prescription/report, project plans etc.
- Photos: Provided by yourself or tradesman (installer, technician or builder)
- A record of communication initiated by yourself, HenryCare or the client.
- Ability to track response speed: The time a job was submitted, when we first visited and when it was completed.
OT Connection has been designed to work with broad range of clients and bodies including the NDIS, DVA, homecare packages, insurance work, or your own private customers.
OT Connection will save you time by providing most of the information you need regarding your jobs however the HenryCare Customer Care team are always available to assist whenever you need to speak with a real person.
Phone: 02 8700 3844
Email: homemods@henrycare.com.au